Abc Financial
Abc Financial Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Abc Financial has 1.4 star rating based on 29 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Abc Financial to a friend or colleague.
- Rating Distribution
Pros: Person redirected me on what she could do, Richmond hill ga.
Cons: Cancellation policy is ridiculous anything to get another month, Are a fraudulent company, Terrible customer care service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Abc Financial has 1.4 star rating based on 29 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Abc Financial to a friend or colleague.
- Rating Distribution
Pros: Person redirected me on what she could do, Richmond hill ga.
Cons: Cancellation policy is ridiculous anything to get another month, Are a fraudulent company, Terrible customer care service.Recent recommendations regarding this business are as follows: "Planet fitness will not let you pay for a years membership, forcing you to deal with ABC Financial. They have multiple complaints for dealing with people in this deceptive and illegal manner.", "It's a great gym it's just a little far from where I live", "Beware scams", "This is a tough one, as OneLife Fitness was a great gym, but the methods of ending a membership are sketchy & difficult or impossible.", "Ask more questions about canceling memberships".
Most users ask Abc Financial for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
Gym cancelation
- No complains
Preferred solution: Gym cancelation.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Raleigh, North CarolinaBecause I'm being charged for service I have never ever had
Preferred solution: Full refund
Extending memberships without verbal or written permission.
11/30/21 first day of complaint. Unresolved at end of phone call.
- Person redirected me on what she could do
- Cancellation policy is ridiculous anything to get another month
- Terrible customer care service
- Fraudulent company
Preferred solution: Full refund
User's recommendation: Planet fitness will not let you pay for a years membership, forcing you to deal with ABC Financial. They have multiple complaints for dealing with people in this deceptive and illegal manner.
I want to cancel my fitness 19 membership
User's recommendation: It's a great gym it's just a little far from where I live
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund my 199.00 immediately
- Scam
Preferred solution: Full refund
User's recommendation: Beware scams
Lack of knowledge & help to end a membership
Absolute nightmare dealing with ABC while trying to get any solid information to close a gym membership with OneLife Fitness in Holly Springs, GA. So many representatives "can not help you".
And then to be charged a late fee while not getting help to close that membership ~~> totally unacceptable! The ONLY reason I paid the $39 annual fee (for 2021, after trying to close this membership in 2020) is because of ABC's ability & threat to send my account to collections -- it's immoral to carry on a membership while a person is asking for help to close it, then to charge late fees on that unwanted membership.
This was pursued on several occasions both in the club through phone calls, prior to 2021.
I was not admitting that I morally owed any money AFTER trying to close my membership, but rather I was closing out any wrongful "debts" to avoid ABC's threat to send a fee to collections. That capacity to hurt a consumer's credit without cause, it's just wrong.
Preferred solution: Let the company propose a solution
User's recommendation: This is a tough one, as OneLife Fitness was a great gym, but the methods of ending a membership are sketchy & difficult or impossible.
Planet Fitness Fees
Hello,
My name is Jocelyn. I have been a Planet Fitness member for 5 years.
In that time, there were many months I paid the membership fee, and annual fee without even using the facilities. That was a choice of my own and have no complaint on that. Last year due to the pandemic I called to cancel my membership as I was not in a contract. I called to cancel it the day the facilities were closed in Ohio, and was unsure when I was going to be able to return.
Today, I tried to sign up for the black card again. They informed me that I have a balance I owe of almost $70.00 from June and July of last year, 2020. I have since deleted my emails (it was over a year ago), so I have no document stating that the membership was cancelled. However, I canceled it over the phone on March 18th with the Glendale, Toledo store.
Money was not taken out of my account after the March fee's, and I was okay paying the March fee's and not being able to use them, as I was canceling my account before the gyms were able to reopen. However, I don't think I should be at fault for the June, and July fee's since I haven't even been in the facility since February of 2020.
I am wondering who I need to speak to, what I need to do to be able to renew my black card and use the facility, like I have in the past, without having to pay for 2 months of the black card, 2 months after I canceled my membership that, did not have a contract. If you could give me a phone number to call to speak with someone I would really appreciate your time.
My membership ID # 027701****
Phone number to reach me at is 1-74*-447-****
Thanks,
Jocelyn Menefee
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bloomfield, ConnecticutCancel gym membership
I guess someone didnt inform me the right way and I didnt know my membership was not cancel. Till they charged me and I check my bank account.
Preferred solution: Full refund
User's recommendation: Ask more questions about canceling memberships
To cancel my membership
- Person redirected me on what she could do
- Terrible customer care service
- Hopefully they just cancel the membership
- Cancellation policy is ridiculous anything to get another month
Preferred solution: Full refund
Substandard services
User's recommendation: Don’t bother with ABC Financial
Incorrect charge
Scammers
- Terrible customer care service
- Fraudulent company
Preferred solution: Apology
User's recommendation: AVOID AT ALL COSTS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Chandler, ArizonaCancel gym membership
User's recommendation: Do not deal with gyms or facilities that use 3rd party billing partners
Save your time and money. Worse place ever
- Cancellation policy is ridiculous anything to get another month
- Are a fraudulent company
- Terrible customer care service
Preferred solution: Cancel my membership without giving me hard time.
Membership
Collection notice on a cancled account
- Cancellation policy is ridiculous anything to get another month
Preferred solution: Drop my collection
About
ABC FINANCIAL is a leading provider of solutions and software in fitness industry. Company works on the market for 30 years and has good experience. ABC FINANCIAL is a leading provider of solutions and software in fitness industry. Company works on the market for uses up-to-date club management software, customized marketing programs and great customer service to increase customer loyalty, company’s revenue and maximize number of visitors in fitness centers. Company uses such products and service that help business to run more efficiently as merchant services, prospect marketing, and member retention. ABC FINANCIAL Data Trak Club Management Software provides member check in, point of sale, managing reports, locker management, kids club, schedule and calendar, managing employees and much more.
Abc Financial is ranked 122 out of 332 in Fitness Centers category
USA
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Hello, We regret to hear your recent experience with ABC Fitness was not a satisfactory one. We strive to address all consumer feedback.
Unfortunately, I was not able to locate your membership with the information provided in this post.
Please email us at membersupport@abcfitness.com with either your 9 digit agreement number or the home phone number on your account so that I may look into this for you. Customer Relationship Specialist ABC Fitness Solutions, LLC.